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Starting a Microsoft Office for Windows application in Office Safe Mode can allow you to safely use it when it has encountered certain problems. This is useful when you need to open a file that you can't under normal mode because the application is crashing or if you need help in identifying an add-in or extension that may be causing a problem on startup.
Important: April 30, 2016: A recent update was released to fix the 'We're sorry..' error when you launch Office 2016 applications in safe mode on Windows 7. For more information, see the heading Office 2016 on Windows fails to launch in safe mode [FIXED] in one of these recent issues articles for Word, Excel, PowerPoint or Outlook.
How to start Office for Windows applications in Office Safe Mode
Use one of these methods to start an Office application in Office Safe Mode on a Windows PC:
Press and hold the CTRL key to open an Office application
This method works for most Office versions on a Windows PC:
- Find the shortcut icon for your Office application.
- Press and hold the CTRL key and double-click the application shortcut.
- Click Yes when a window appears asking if you want to start the application in Safe Mode.
Note:To stop Office Safe Mode, exit and restart your Office application. It will start in normal mode unless there's a problem opening the application.
Use the /safe option to open an Office application
This method works for most Office versions on a Windows PC:
- Right-click the Start button (lower-left corner) in Windows, and click Run.Alternatively, you can press the Windows logo key and the R key on your keyboard.
- In the Run box, type one of these commands:
- For Excel: Type excel /safe, and click OK.
- For Outlook: Type outlook /safe, and click OK.
- For Word: Type winword /safe, and click OK.
- For PowerPoint: Type powerpnt /safe, and click OK.
- For Publisher: Type mspub /safe, and click OK.
- For Visio: Type visio /safe, and click OK.
Note:To stop Office Safe Mode, exit and restart your Office application. It will start in normal mode unless there's a problem opening the application.
If you can't start a Microsoft Office application in Office Safe Mode or you have recurring problems opening applications in normal mode, you can try to repair Office. For more information, go to Repair an Office application
Note: Office Safe Mode is different than Windows safe mode. If you're looking for information about Windows safe mode, go to start your PC in safe mode.
More Information
Automated safe mode
Automated safe mode is triggered if a Microsoft Office application could not start due to specific problems, such as an add-in or extension that won't start or a corrupted resource, file, registry, or template. A message is displayed to identify the problem and ask whether you want to disable the part of the application that has a problem. If problems opening the Office application continue to occur, automated safe mode may prompt you to disable more functionality that may be preventing the Office application from starting normally.
To view the list of disabled items, display the Disabled Items dialog box by doing the following in the Microsoft Office application that you're using:
- Click the File tab.
- Click Options.
- Click Add-Ins.
- On the Manage menu, click Disabled Items, and then click Go.
Note: You cannot view or change disabled items in Microsoft SharePoint Workspace.
After you view the items listed in the Disabled Items dialog box, you can select an item and then click Enable to turn it on again. Enabling some items might require that you reload or reinstall an add-in program or reopen a file. After you enable an item, the program might run into a problem the next time it starts. In this case, you are prompted to disable the item again.
Note:To stop Safe mode, exit the program then start it again normally.
Restrictions that apply when you start an Office application in Office Safe Mode
The following restrictions apply when you start an Office application in safe mode:
Note: Some items listed below do not apply to all Microsoft Office programs.
![Word Word](/uploads/1/2/3/7/123732321/562448435.png)
- No templates can be saved.
- In Microsoft Office SharePoint Designer, the last used Web site is not opened.
- In Microsoft SharePoint Workspace, the following features are disabled: synchronization, awareness, notification, messaging, and task scheduler.
- Toolbar or command bar customizations are not loaded, and customizations cannot be saved.
- The AutoCorrect list is not loaded, and changes are not saved.
- Recovered documents are not automatically opened.
- All command-line options are ignored except /a and /n.
- Files cannot be saved to the Alternate Startup Directory.
- Preferences cannot be saved.
- Additional features and programs are not automatically loaded.
- Documents with restricted permission cannot be created or opened.
When you start Windows 8 in Safe Mode, you start it with only the processes absolutely necessary for Windows to start and perform essential functions.
If Windows 8 does start properly in Safe Mode, you can then troubleshoot to see what driver or service might be causing the problem that's preventing Windows from starting normally.
![Mac Mac](/uploads/1/2/3/7/123732321/160459172.jpg)
Starting Windows 8 in Safe Mode is identical in both the Pro and standard editions of Windows 8, Windows 8.1, and Windows 8.1 Update.
If Windows is working fine for you right now but you still want to start Windows 8 in Safe Mode, another way, which is much easier and quicker, is to make boot option changes from the System Configuration utility. See How to Start Windows in Safe Mode Using System Configuration, in which case you can skip this tutorial entirely.
Not Using Windows 8? See How Do I Start Windows in Safe Mode? for specific instructions for your version of Windows.
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Open Advanced Startup Options
Safe Mode in Windows 8 is accessible from the Startup Settings menu, itself found on the Advanced Startup Options menu. So the first thing to do, then, is to open the Advanced Startup Options menu.
See How to Access Advanced Startup Options in Windows 8 for instructions on the six different methods to open this very helpful menu of repair and troubleshooting tools.
After you're on the Advanced Startup Options menu, move on to the next step.
The Windows 8 Safe Mode Catch-22
Of the six methods for opening Advanced Startup Options outlined in the linked instructions above, only methods 1, 2, or 3 allow access to Startup Settings, the menu that Safe Mode is found on.
Those three methods only work if you have access to Windows 8 in normal mode (method 2 & 3) or, at very least, get to the Windows 8 sign on screen (method 1). The irony here is that few people who need to start in Safe Mode can get all the way to the sign on screen, let alone start Windows 8 normally!
The solution is to open Command Prompt from the Advanced Startup Options menu, which you can do using any of the six methods, including Methods 4, 5 & 6, and then execute some special commands to force Windows 8 so start in Safe Mode on the next reboot.
See How to Force Windows to Restart in Safe Mode for complete instructions. You won't need to follow this tutorial if you start Windows 8 in Safe Mode that way.
What About F8 and SHIFT+F8?
If you're familiar with previous versions of Windows like Windows 7, Windows Vista, or Windows XP, you may remember that you could force the loading of what was then called the Advanced Boot Options menu by pressing F8. This bypass is no longer possible in Windows 8.
In fact, even the widely publicized SHIFT+F8 option, which supposedly works to force Advanced Startup Options to appear (and ultimately Startup Settings and Safe Mode), only works on very slow computers. The amount of time that Windows 8 looks for SHIFT+F8 is so small on most Windows 8 devices and PCs that it borders on impossible to get it to work.
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Choose Troubleshoot
Now that the Advanced Startup Options menu is open, titled with Choose an option, touch or click Troubleshoot.
Advanced Startup Options may offer different items to choose from than the ones shown above. For example, if you don't have an UEFI system, you won't see the Use a device option. If you are dual-booting between Windows 8 and another operating system, you may see a Use another operating system option.
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Choose Advanced Options
On the Troubleshoot menu, touch or click Advanced options.
Advanced Startup Options contains several nested menus. If you need to back up to a previous menu, click the small arrow next to the menu's title.
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Choose Startup Settings
On the Advanced options menu, touch or click Startup Settings.
If Startup Settings isn't available on the Advanced options menu, it's likely due to the way in which you accessed Advanced Startup Options.
See How to Access Advanced Startup Options in Windows 8 and choose method 1, 2, or 3.
If that's not possible (i.e. your only options are 4, 5, or 6) then see How to Force Windows to Restart in Safe Mode for help. You might want to take another look at The Windows 8 Safe Mode Catch-22 section from Step 1 in this tutorial.
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Touch or Click the Restart Button
On the Startup Settings menu, tap or click the small Restart button.
Cannot Start Computer Safe Mode
This is not the actual Startup Settings menu. This is simply the menu, by the same name, from which you choose to exit Advanced Startup Options and restart into Startup Settings, which is where you'll be able to boot Windows 8 into Safe Mode.
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Wait While Your Computer Restarts
Wait while your computer restarts. You don't need to do anything here or press any keys.
Startup Settings will come up next, automatically. Windows 8 will not start.
Obviously the image above is an example. Your screen may show your computer maker's logo, a list of information about your computer's hardware, some combination of both, or even nothing at all.
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Choose a Windows 8 Safe Mode Option
Now that your computer has restarted, you should see the Startup Settings menu. You'll see a number of advanced ways to start Windows 8, all aimed at assisting you in solving a Windows startup problem.
For this tutorial, however, we're focusing on your three Windows 8 Safe Mode choices, #4, #5, and #6 on the menu:
- Enable Safe Mode: This is your 'standard' Safe Mode option and should probably be your first try.
- Enable Safe Mode with Networking: This option is identical to Enable Safe Mode but the few extra processes necessary to access your network and the internet are also loaded.
- Enable Safe Mode with Command Prompt: This option is also identical to Enable Safe Mode but instead of the standard Explorer interface, Command Prompt is loaded instead.
Choose the Safe Mode option you want by pressing either 4, 5, or 6 (or F4, F5, or F6).
You can read more about the differences between these Safe Mode options, including some advice on when to choose one over another, on our Safe Mode: What It Is & How to Use It page.
You will need a keyboard attached to your computer if you want to make a choice from Startup Settings.
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What Is Word Safe Mode
Wait While Windows 8 Starts
There's nothing to do here but wait for Windows 8 Safe Mode to load. Next up will be the login screen you normally see when your computer starts.
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Log In to Windows 8
To start Windows 8 in Safe Mode, you'll need to log in with an account that has administrator privileges.
That's probably you in most cases, so just enter your password as you normally do.
If you know you do not have administrator-level access, login with another account on the computer that does.
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Wait While Windows 8 Logs In
![How To Start Word In Safe Mode How To Start Word In Safe Mode](/uploads/1/2/3/7/123732321/827740108.png)
Next up is Windows 8 Safe Mode — temporary access to your computer again!
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Make Necessary Changes in Safe Mode
Assuming everything went as expected, Windows 8 should have started in whatever Safe Mode option you chose on Step 7.
As you can see above, the Windows 8 Start screen doesn't start automatically. Instead, you're taken immediately to the Desktop and a Windows Help and Support window appears with some basic Safe Mode help. You might also notice the words Safe Mode at all four corners of the screen.
How To Start Word In Safe Mode In Windows 10
Now that you can access Windows 8 again, even if it is restricted in some ways thanks to being in Safe Mode, you can back up important files, troubleshoot whatever startup problem you were having, run some kind of diagnostics — whatever it is you need to do.
Getting Out of Safe Mode
If you've started Windows 8 in Safe Mode using the method we've outlined in this tutorial, assuming you've fixed any startup problem you were having, Windows will start normally (i.e. not in Safe Mode) the next time you restart your computer.
However, if you used some other method to login to Windows 8 Safe Mode, you'll need to reverse those changes or you'll find yourself in a 'Safe Mode Loop' where, even if you're not having a startup problem, Windows 8 will start in Safe Mode every time you turn on or restart your computer.
We explain how to reverse those actions in our How to Start Windows in Safe Mode Using System Configuration and How to Force Windows To Restart in Safe Mode tutorials which use the System Configuration tool, and the bcdedit command, respectively, to force Windows 8 into Safe Mode on every restart.